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drugstore.com Store Details
71,873
customers have rated this store since March 1999
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4.7
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See all ratings
All Ratings
- 4.7 Overall merchant rating
- 4.7 Would shop here again
- 4.7 On time delivery
- 4.6 Customer support
- 4.7 Product met expectations
Customer Certified
Customer Certified
| A Customer Certified store has a proven track record of dependability and customer satisfaction.
To receive a Customer Certified seal a store must meet these criteria:
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- Must maintain store ratings of Satisfactory or better
- Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
- Must have received at least 20 customer surveys in the last 90 days
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| Stores cannot buy the Customer Certified seal. |
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Store description: Drugstore.com offers more than 15,000 competitively priced brand-name personal healthcare products, a wealth of decision-making resources, personal services and a licensed pharmacy. Licensed pharmacists deliver personal service including 24-hours-a-day, seven-days-a-week online ordering, personal counseling by phone or e-mail, and drug utilization reviews. Shoppers can review in-depth product information, interact with customer service representatives by phone or e-mail and order products for delivery directly to their homes. Shoppers can also personalize the shopping experience with personal shopping lists, e-mail reminders for replenishing regularly used products and private e-mail access to pharmacists and beauty experts for questions.
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